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Unable to save image - signature problems

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  • Unable to save image - signature problems

    I haven't found an appropriate thread so here I go:

    A few months ago I had no problem with uploading a signature image, but after I deleted the previous one and tried to upload another one, I always get the Unable to save image error.
    My pic does meet the requirements (under 500x100 + it's only 9,4K), and neither upload from pc, nor from url works.
    I tried more pics so I doubt my image is damaged or something.

    Anyone else experienced something like this?
    I can live without a signature image anyways, just curious.
    sigpic

  • #2
    Hi Fern! Thanks for bringing this to our attention. We will look into it and see what the issue is... We'll get back to you soon!

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    • #3
      Fern please send me that picture. I will try that on my account, maybe i discover the problem.

      He who fights and runs away can run away another day.


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      • #4
        Originally posted by GamersHood View Post
        Fern please send me that picture. I will try that on my account, maybe i discover the problem.
        I would but actually tried at least a dozen of different pics and none of them worked. Maybe my computer is guilty.
        sigpic

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        • #5
          It may also be related to the server move not long ago, we need to test it out
          So if you have a pic that you would like to have, just send it to GamersHood or me, and hopefully we can figure out if it's your computer or a server issue.
          In both cases we should be able to upload the pic for you. And in case it's a server problem, GamersHood might need to fix it.

          EDIT
          Thanks for sending me the pic. I'm going to do some testing in order to figure out the cause

          EDIT2:
          No, it's not computer, I get the same error.
          I'm sure that GamersHood will look into it asap
          Thanks for your patience, and sorry for the inconvenience.

          UPDATE:
          GamersHood has fixed the problem

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